Administrative & Customer Success Specialist Job at Chem-Tech Solutions Inc, Gastonia, NC

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  • Chem-Tech Solutions Inc
  • Gastonia, NC

Job Description

Job Summary / General Description  

A Chem-Tech Solutions office team member is responsible for daily fulfillment of all customer service needs.  Office team members provide exceptional customer service utilizing a positive team approach for daily challenges in exceeding external and internal customer expectations.  The ideal candidate performs all administrative functions depending on the area of need. 

Company Information 

Chem-Tech Solutions, Inc. is in Gastonia, NC, established in 1975 – Status: Small Business – Sales throughout the US with product delivery via LTL, dedicated contract carrier and company trucks.  Company trucks delivery area includes NC, SC, TN, GA and VA.  Primary production of finish product is performed at our Gastonia NC facility. 

Position Summary 

  • Team member for office and administrative operations 

  • Timeline:  Immediate – interviews begin 03/9/2026 

  • Hourly pay rate – $19.00 per hour 

  • Company email account provided at no cost 

Requirements 

  • Must be at least 20 years old 

  • Part-time status applies while enrolled in school 

  • Employment offers conditional based on satisfactory MVR, physical, drug screen, background check 

  • Ability to read, write and perform basic arithmetic 

  • Working Sage 100, Microsoft Word, Excel and Publisher 

  • Customer service answering phones  

  • Order entry and Receivables  

  • High school diploma or general education degree (GED) preferred 

  • Execute a new non-compete and non-disclosure Agreement  

Essential Duties, Skills and Responsibilities  

  • Team Player & Positive attitude 

  • Answer phones, computer order entry   

  • Safely work in office areas 

  • Ability to work Monday – Friday 8am to 5pm or as school permits 

  • Develop and nurture customer relationships  

  • Strong customer service orientation  

  • Excellent verbal communication  

  • Professional appearance  

  • Diligent attention to safety and training guidelines  

  • Other duties may be assigned  

Job Tags

Hourly pay, Full time, Contract work, Part time, Work at office, Immediate start, Monday to Friday

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