Job Description

Professional Summary

The Revenue Operations Specialist supports critical functions within the revenue cycle by ensuring accurate insurance coverage, timely reimbursement, and proper documentation of patient and financial information. This role serves as a key liaison between insurance payers, internal revenue teams, and clinic staff to support seamless workflows and maintain compliance with healthcare regulations. The specialist operates in a fast-paced environment, leveraging strong customer service, data entry, and problem-solving skills to manage multiple priorities while maintaining accuracy and efficiency. Flexibility is essential, as individuals will be cross-trained across multiple revenue operations functions, including provider portal access, cash application, enrollments, and document management.

Key Responsibilities

• Communicate with insurance payers to verify patient coverage, support claims processing, and ensure timely and accurate reimbursement for services rendered.
• Maintain and update patient account information, ensuring accuracy, completeness, and compliance with HIPAA regulations and organizational policies.
• Respond to payer inquiries and communications promptly, resolving issues related to insurance coverage, payments, or enrollment discrepancies.
• Collaborate with cross-functional revenue operations teams and clinic staff (insurance counselors, social workers, administrators) to ensure accurate patient information and coordinated processes.
• Perform data entry and documentation tasks, including reviewing, scanning, filing, and organizing patient and financial records in electronic systems.
• Support cash application activities by reviewing remittance information, matching payments to correct accounts, and resolving discrepancies in payment posting.
• Assist with provider portal access and maintenance by setting up and managing user accounts for internal team members across payer systems.
• Facilitate insurance enrollment processes, including submitting electronic enrollments, researching payer requirements, and resolving enrollment issues through online tools or direct payer communication.
• Identify process improvement opportunities and contribute to workflow enhancements that increase efficiency and accuracy across revenue cycle operations.
• Maintain strict confidentiality and security of all patient, financial, and company information in accordance with HIPAA and compliance standards.

Qualifications

Required:

• Minimum of six (6) months of experience in a corporate or administrative office environment
• Strong customer service and communication skills
• Intermediate proficiency with Microsoft Office (Word, Excel, Outlook)
• Experience with data entry and completing online forms with a high level of accuracy
• Ability to navigate multiple systems, provider portals, and internet-based tools efficiently
• Strong attention to detail, critical thinking, and problem-solving skills
• Ability to multitask and work effectively in a fast-paced, team-oriented environment

Preferred:

• Knowledge of medical billing, claims processing, or healthcare revenue cycle operations
• Experience with insurance enrollment, payment posting, or account reconciliation
• Experience in medical office, front desk, or patient support roles
• Familiarity with medical terminology and insurance payer processes

This is a Contract position based out of Malvern, PA.

The pay range for this position is $18.00 - $19.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a hybrid position in Malvern,PA.

This position is anticipated to close on Jun 23, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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