Job Description

The Digital Creative Designer is a highly creative designer, content creator, and storyteller responsible for developing compelling digital fundraising and awareness creative across Seattle’s Union Gospel Mission’s marketing channels.

This role focuses primarily on creating digital-first campaign creative including Meta, TikTok, display advertising, website homepage banners and web graphics, landing pages, splash pages, organic social content, and short-form video storytelling. The ideal candidate combines strong visual design skills with the ability to create authentic, emotionally compelling content that inspires audiences to engage and take action.

This person is both conceptual and hands-on — someone who can generate fresh creative ideas, create high-performing fundraising content, edit short-form video, design engaging digital experiences, and continuously improve creative through testing and audience insights. The role requires someone who understands how to create content that feels real, human-centered, social-first, and emotionally resonant rather than overly corporate or overly produced.

Approximately 90% of this role supports digital fundraising and awareness campaigns, with a smaller portion supporting select print collateral, event-related materials, and creative review for brand consistency.

Portfolio submission is required for consideration.

Why This Role Matters

This is an opportunity to be part of something deeply meaningful while helping shape a growing digital-first marketing team focused on storytelling and measurable impact.

At Seattle’s Union Gospel Mission, creative work directly supports life change. Through authentic storytelling, fundraising campaigns, and digital experiences, this role helps connect donors and the larger community to the Mission’s work serving people experiencing homelessness, addiction, and poverty across the Greater Seattle area.

The ideal candidate will bring fresh ideas to life, help grow and retain monthly donors through emotionally compelling content, and play a meaningful role in helping change lives. More than 4 out of 5 graduates from the Mission’s long-term recovery program remain clean, sober, housed, and employed two years after graduation — more than twice the national average.

This role is ideal for someone energized by purpose-driven creative work, digital experimentation, storytelling, and building campaigns that truly matter. This role may additionally oversee or mentor contractors, freelancers, interns, creative vendors, or production partners.

Schedule: Monday - Friday 8:30AM - 5:00PM (Hybrid, 3 days in office each week)

Target starting pay: $37.30/hour

How You Will Serve

• Digital Creative Development & Storytelling:
• Concept and design integrated digital fundraising and awareness campaigns across paid social, display advertising, web, landing pages, email, and organic social media.
• Create Meta, TikTok, and display advertising creative designed to engage audiences and drive fundraising performance.
• Design homepage banners, splash pages, landing pages, and related website creative that supports donor engagement and conversion.
• Develop authentic storytelling content and multimedia creative that strengthens connection, trust, and long-term donor engagement from monthly donors through short-form video, infographics, downloadable resources, and collaborative storytelling projects with writers and the team.
• Create and edit short-form video content for fundraising campaigns, awareness efforts, social media, and donor storytelling.
• Develop creative concepts, hooks, visual narratives, and campaign ideas for donor acquisition, sustainer growth, cultivation, and seasonal campaigns.
• Create social-first content that feels authentic, emotionally compelling, and aligned with current digital trends and platform best practices.
• Collaborate with writers, photographers, videographers, and internal teams to bring stories of life change to life across channels.
• Contribute fresh ideas, creative experimentation, and innovative approaches to fundraising and awareness campaigns.
• Performance Creative & Optimization
• Analyze campaign performance including engagement, CTR, conversion rate, ROAS, and donor response trends to improve creative effectiveness.
• Support creative testing strategies across visuals, video hooks, landing pages, and calls to action.
• Continuously optimize and iterate on campaign creative based on audience insights and performance data.
• Collaborate with media buying partners to improve fundraising outcomes through stronger creative strategy and testing.
• Design & Brand Support:
• Occasionally provide graphic design support for brochures, event materials, signage, and related organizational collateral.
• Review direct mail design from agency partners to ensure alignment with Mission branding.
• Help maintain organized creative systems, asset libraries, and production workflows.
• Ensure creative assets remain visually consistent, donor-centered, and aligned with organizational brand standards.
• Collaboration & Team Contribution
• Collaborate cross-functionally with development, program teams, and external partners to support integrated campaign execution
• Participate in campaign brainstorming, creative planning, and digital fundraising strategy discussions
• Help support scalable creative workflows and best practices across the Mass Marketing team
• Support coordination with freelancers, contractors, creative vendors, interns, or production partners as applicable

How You Qualify

• Bachelor’s degree in graphic design, marketing, communications, multimedia, or related field preferred.
• 3–5+ years of experience in digital design, content creation, social media creative, advertising creative, multimedia production, or fundraising marketing.
• Strong portfolio demonstrating digital campaign creative, social content, advertising design, storytelling, web creative, and/or short-form video work.
• Experience designing for Meta, TikTok, display advertising, landing pages, and web platforms.
• Experience creating or editing short-form video content for social media or digital campaigns.
• Strong understanding of social-first creative trends, storytelling, and audience engagement.
• Experience interpreting campaign performance metrics and applying insights to improve creative performance preferred.
• Proficiency with tools such as Adobe Creative Suite, Canva, Figma, Premiere, CapCut, After Effects, or related creative platforms preferred.
• Strong organizational and project management skills with the ability to manage multiple priorities and timelines.

How We Support Each Other

• Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Him.
• Faithfully upholds The Mission and your team in prayer.
• Participates in team devotions as schedule permits.
• Demonstrates behavior aligned with the Mission’s Statement of Faith, Standard of Conduct, policies, and expectations.
• Effectively represents Jesus Christ to a diverse audience, including our Mission teams, our volunteers, guests and homeless neighbors.

Benefits

All regular full-time employees, you are eligible to participate in our generous benefits package :

• Medical / Dental / Vision
• Basic Life Plan – 100% company paid
• Voluntary Products including Life, AD&D, Disability, Accident and Critical Illness insurance
• EAP and 24/7 Virtual Mental Health – 100% company paid
• 4 weeks of paid vacation (accrued)
• Accrued paid sick time
• 10 paid holidays + 1 Floating Holiday
• Personal Day and Birthday holiday
• Retirement benefits w/ company match
• Continuing Education Reimbursement Program

Work Environment

While performing the duties of this job, the employee is frequently required to stand and/or walk, balance, twist, climb ladders, stoop, kneel, perform overhead work and reaches with hands/arm. Frequently work for extended periods of time in indoor and outdoor settings with varying temperature environment. Frequently uses judgement and memory to make decisions. Occasionally you will sit and keyboard. Occasionally lifts up to 50 pounds and walks, use stairways and climb to multiple floors carrying tools and equipment. Specific vision abilities required by this job include close vision, color vision, distance vision, depth perception, and ability to adjust focus.

Statement of Faith

• We believe the Bible is the inspired, infallible, authoritative Word of God. (2 Tim. 3:16-17, 2 Pet. 1:20-21)
• We believe there is one God, eternally existent in three Persons: Father, Son, and Holy Spirit. Deut. 6:1, Matt. 28:19, Rom. 8:14-17, Eph. 4:4-6, 1 Tim. 2:5, 1 Pet. 1:2
• His virgin birth (Luke 1:35, John 1:1-2, John 1:14)
• His sinless life (Phil. 2:5-11)
• His miracles (Matt. 4:23)
• His vicarious and atoning death through His shed blood on the cross, the forgiveness of sins (Rom. 3:23-25, 2 Cor. 5:21, 1 John 2:1-2)
• His bodily resurrection from the dead (Rom. 8:34, 1 Cor. 15:3-5)
• His ascension into heaven, now seated at the right hand of the Father (Acts 1:9-11, Heb. 1:3, Heb. 9:24)
• His future return in power and glory (1 Thess. 4:16-18)
• We believe that salvation of the lost is possible through the shed blood of the Lord Jesus Christ by faith apart from works, and regeneration by the Holy Spirit. (Eph. 1:7, Eph. 2:8-9, John 1:12, John 3:36, 2 Cor. 5:17, Titus 3:5, John 14:17)
• We believe in the present ministry of the Holy Spirit by whom Christ indwells each believer enabling them to live a godly life of obedience as they reach for maturity. (John 14:17, Acts 1:8, John 16:13, John 14:26, 2 Cor. 1:21-22, Gal. 5:22-23)
• We believe in the bodily resurrection of the saved and their eternal life with God. We believe in the bodily resurrection of the unsaved and their eternal separation from God. (1 Cor. 15:20-28, Matt. 25:45-46, Rev. 20:11-15)
• We believe in the spiritual unity of believers in Christ. (Eph. 2:13-14, Eph. 4:1-6, John 17:20-23, Phil. 2:1-4)

Mission Statement

To bring the love of Jesus and hope for a new life to our homeless neighbors.

Vision Statement

To see every homeless neighbor - beloved, redeemed, restored.

Values Statement

To be Gospel centered, united together, living faithfulness and pursing excellence.

Pre-Employment

This position is subject to pre-employment, criminal background check and must be able to pass a 4-panel drug screen.

Job Disclaimer

Job descriptions are designed to outline primary duties, responsibilities, and qualification requirements for this job and should not limit additional duties and responsibilities assigned. Duties, responsibilities, and activities may change at any time with or without notice. It is our expectation that all employees offer their services wherever and whenever deemed necessary to ensure the success of the Mission.

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