Job Description

Position Summary
Net Shaped Solutions, a PCC Company, is looking for an IT System Administrator.
Individual should have a strong understanding of technology, site security, and be comfortable working in an office and production floor environment. This is an on-site role - with a team of two system administrators reporting directly to site GM and corporate IT leadership.
Notice: We are International traffic in Arms Regulations (ITAR) Facility. In order to work here you must be a U.S. Person.
Key Responsibilities
Technical Support & Troubleshooting
Serve as escalation support for IT issues
Troubleshoot and resolve internal hardware, software, and network issues
Support Windows environment, including user profiles, permissions, and device configurations
Diagnose issues related to VPN, remote access, printers, peripherals, and mobile devices
Document & assess recurring issues and recommend long-term solutions
Systems & Infrastructure Support
Assist with administration and maintenance of servers, networks, and cloud-based systems – including upgrades, patches, and deployments
Support Microsoft 365, Active Directory, ERP system, and related tools
Monitor system performance and proactively address issues
Security & Compliance
Support security (network & physical), access controls, and data protection requirements
Assist with user access management and role-based permissions
Follow IT security policies and escalate potential security incidents appropriately
Documentation & Process Improvement
Document solutions, configurations, and procedures
Use of ServiceNow ticketing program (or similar)
Identify opportunities to improve IT processes and end-user support experience
Provide support and guidance to other IT representatives in our organization
Collaboration
Partner with vendors and third-party service providers, as needed
Collaborate with cross-functional teams to support operations (Operations, Accounting, Logistics, etc.)
Education & Experience
Bachelor’s degree in Information Technology, Computer Science, or related field; (or equivalent experience)
2–3 years of business IT support experience
Strong troubleshooting skills across hardware, software, and networking environments
Familiarity with Microsoft Hyper V, SyteLine, Factory Track, PLM for Discrete, SolarWinds is considered beneficial; but not mandatory.
Familiarity with SOX Compliance is beneficial

Job Tags

Work at office, Remote work

Similar Jobs

Winter

ballet teacher Job at Winter

requirements : Russians ,prefered .you should have at least 1 year teaching experience . 100 hours /monthno office hours. 14-15k free apartment. if more than 100 160yuan/ hour .Monday off /week. salary is negotiable.

Atlantic Heating & Cooling Service

Class A CDL Driver Job at Atlantic Heating & Cooling Service

...We are a high paced company seeking a dependable and efficient CDL driver who possesses a great deal of physical and mental stamina able to withstand long hours on the road. Must be organized, detailed oriented, and comfortable working independently. A clean driving record...

System One

Communications Strategist Job at System One

...Job Title: Communications Strategist Location: Hybrid in Vienna, VA or Pensacola, FL (2-3 days a week onsite) Shift (Time): 8:00am... ...employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary...

IHOP

Waiter/Waitress Job at IHOP

...Main Responsibilities of a Waiter/Waitress: Taking orders and delivering food and beverages. Helping guests with menu recommendations. Providing exceptional customer experience. Waiter/Waitress Job Description: Our restaurant is looking for a waiter/...

Ironside Human Resources

Pharmacy Technician Job at Ironside Human Resources

...Hospital located near Springfield, MO is looking for a full-time Pharmacy Technician to join their team. More details below!~ Pay: $16.00-$28.00 Pharmacy Technician Opportunity: Full-time, direct hire position Setting: Oncology Compounding...

IT System Administrator Job at Precision Castparts, Canton, MI

ZWk2OEVXdllXRnpoeWJvODZ6UTk1NWtBWmc9PQ==