Job Description

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Job Description

Insight Global is partnering with a Boston-based client to support a Product Analyst joining a high-visibility Digital Products team focused on relationship management and business development enablement. This consultant will sit within a product squad responsible for enhancing and scaling a CRM-powered digital platform used daily by senior leaders and client-facing teams.

On a Day-to-day Basis, The Product Analyst Will

• Partner closely with the Product Owner to break down strategic initiatives-including CRM enhancements, workflow automation, and AI-enabled capabilities-into clearly defined epics and user stories
• Translate complex business needs from stakeholders into detailed, actionable user stories with well-defined acceptance criteria, ensuring alignment across business, product, and engineering teams
• Collaborate daily with engineers, designers, data partners, and business stakeholders to support delivery across the Agile product lifecycle
• Execute and support User Acceptance Testing (UAT), validating that delivered functionality meets business requirements and quality standards prior to release
• Support user adoption by working in close alignment with the Change Management team, ensuring solutions are intuitive and ready for end users (without directly owning change activities)
• Triage and manage incoming support tickets related to the CRM and relationship management platform, partnering with end users, Data Operations, and engineering teams to investigate issues and drive timely resolution
• Contribute to product releases that integrate seamlessly into existing tools such as Outlook, Microsoft Teams, and mobile applications, improving usability, adoption, and overall business value

Contract Details

9-month contract with potential extensions

Boston-based

$40-50/hour

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Skills And Requirements

• 3-5 years of experience in a Product Analyst or Business Analyst role within a fast-paced, product-driven environment
• Hands-on experience with CRM platforms (e.g., Microsoft Dynamics, Salesforce) or enterprise workflow tools; CRM integrations (Outlook, Teams, mobile) strongly preferred
• Exceptional attention to detail, especially in writing user stories and defining/validating acceptance criteria
• Strong ability to operate in ambiguity, balancing competing priorities in a dynamic environment
• Excellent written and verbal communication skills, with the ability to translate complex business needs into clear, structured requirements
• Familiarity with Agile methodologies and the product development lifecycle, with curiosity around AI-enabled workflows and automation - Local to Greater Boston
• Able to commute to Seaport 1-2 times per month

If you have questions about this posting, please contact support@lensa.com

Job Tags

Contract work, Local area

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