Job Description

This is a remote position.

Paradigm is currently in search of a Project Coordinator to help support our client, a global provider of legal services. In this role, you will support Project Managers with project execution in the Client Services department and ensure consistently superior client service standards in all client interactions (verbal and written communications, problem resolutions, consulting, budget management and project execution).

Type : 1 year contract

Location : Remote, USA

Benefits : Medical, dental, vision, life, 401K, PTO, and sick days

As a Project Coordinator, you will:

• Project Execution - Meet project requirements (kick-off meetings, deadline management, client status reporting and other necessary project communication, and coordinate with the various operational teams) to deliver all project deliverables on time, within budget and at the highest quality standards
  
• Internal Collaboration - Responsible for working with internal operational groups throughout the projects’ life-cycles and coordinating deliverables to meet project objectives.
  
• Client Communication - Respond to client communications timely and accurately; understand client needs and feedback, collaborate and consult with clients and/or support project management team in doing so; follow up and communicate client's needs internally.
  
• Reporting & Documentation – Provide project reporting, perform analysis of reporting to ensure quality and contextualize results for client, draft project telephone scripts and website text, assist in development of business rules.
  
• Towards this goal, the Project Coordinators will work with the Project Managers in multiple departments to continually enhance service quality standards to meet and/or exceed client expectations.
  
• This position is responsible for fostering a team environment and building cooperation between client services team members, and other departments to provide the highest quality service standards.
  
• A critical component of the job is to manage and resolve complex tasks.
  

Requirements

Our skills and experience wish list includes:

• 1+ year work experience with direct client/customer contact in a professional environment
  
• Excellent verbal and written communication skills with a professional, calm demeanor
  
• Critical thinking skills and the ability to efficiently gather and process information in a fast-paced environment
  
• Bachelor’s Degree or other relevant industry experience is preferred
  
• Experience with MS Office Suite, specifically Word, Excel, and Outlook
  

Benefits

Paradigm offers medical, dental, vision, life, 401K, PTO, and sick days.

About Us, Paradigm

Want to love Mondays? It's possible when you love what you do. Paradigm is a staffing solutions firm dedicated to finding the perfect job for candidates. We're connected with some of the most innovative tech companies around, giving our employees that competitive edge needed in today's job market.

Paradigm Information Services does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

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