Job Description

Job Description

About the Role

Hennessey Digital, a leading search engine optimization (SEO) and digital marketing agency in North America, is seeking a highly organized, self-motivated SEO Account Manager to join its team. The ideal candidate for this role is a consummate team player who is self-motivated and passionate about online marketing.

We are a fully remote and highly collaborative team of digital marketing thought leaders located all over the world. We provide white-glove service to our clients, and we’re looking for a thoughtful team member who can ensure that all projects are delivered on time, on budget, and on strategy.

We’re a rapidly growing company; it’s important that you have an entrepreneurial attitude, an embracing mindset toward change, and can manage/prioritize multiple concurrent projects.

Essential Duties/Responsibilities

• Manage client communications, conflict resolution, and compliance on client deliverables.
• Foster and cultivate client success, client relationships, and ultimately client retention.
• Create and implement comprehensive SEO strategies to improve search engine rankings and drive organic traffic.
• Optimize website content, including meta tags, headers, and image alt text, to align with SEO best practices.
• Review all client deliverables to ensure quality standards and client expectations are met.
• Work closely with the team to stay on top of project status and to proactively identify potential issues and/or opportunities within or related to the project.
• Serve as the “voice of the client,” representing your clients’ needs when dealing with internal stakeholders.
• Review audit reports and complete work, assigning tasks to techs to complete.
• Research related, high-value keywords and strategize how to optimize them across on-page and off-page SEO efforts.
• Analyze websites for content cannibalization and implement a strategy to streamline SEO efforts.

Experience

• Minimum of three (3) years of SEO experience.
• Minimum of three (3) years in a client-facing role.
• Minimum of two (2) years of agency experience.
• An up-to-date understanding of Organic Search Engine Optimization, PPC, Social Media, and Content Marketing.
• Technical SEO expertise: hreflang tags, canonical URLs, XML sitemaps, robots.txt, 301 redirects, 404 resolution, schema markup, internal/external linking strategies.
• Excellent relationship-building skills and an extremely personable demeanor.
• Highly organized, detail-oriented, and positive attitude.
• Ability to effectively communicate our business and services to clients.
• Strong sense of urgency to fulfill internal and client needs.
• Proven project management skills.
• Strong skills in Google Suite.
• Working knowledge of HTML and CSS.
• Strong knowledge of Google Analytics and similar analytics packages.
• Proven ability to translate data into insightful analysis to drive an SEO strategy.
• Working knowledge of SEMrush, Ahrefs, Moz, or other SEO tools.
• Excellent written and verbal communication skills.
• Comfort in dealing with executives and other top-level decision-makers.
• Able to handle stressful situations and deadlines well.

Degrees, Licensure, and/or Certification

• Bachelor’s degree or equivalent experience required.

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