Hopes Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.
Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.
We are seeking motivated and customer-focused individuals to join our team as Travel Support Specialists. In this fully remote role, you will assist clients with planning, booking, and managing domestic and international travel, including cruises, vacation packages, resorts, and guided tours.
As a Travel Support Specialist, you will provide end-to-end support throughout the client journey — from initial consultation to post-travel follow-up — ensuring a seamless and enjoyable experience. This position is ideal for individuals who enjoy helping others, communicating effectively, and working independently in a digital environment.
Assist clients with planning and booking domestic and international travel
Coordinate cruises, resort stays, vacation packages, and land tours
Provide ongoing travel support before, during, and after trips
Prepare and manage travel documents, confirmations, and invoices
Respond to inquiries and resolve travel-related concerns professionally
Recommend add-ons and enhancements to elevate the client experience
Build long-term client relationships to encourage referrals and repeat business
Strong written and verbal communication skills
Comfortable multitasking across multiple systems and websites
Customer service or sales experience preferred
Detail-oriented with strong organizational skills
Ability to work independently in a remote setting
Basic computer proficiency and reliable internet access
Personal travel experience is a plus
Must be 18+ years old and reside in an eligible hiring region
Remote independent contractor opportunity
Flexible full-time or part-time scheduling
No cap on income potential
Flexible schedule
Travel perks and industry discounts
Licensed & bonded host agency support
Professional personal booking website
E&O insurance with fraud protection
Daily live and recorded training sessions
Travel agent certification program
Ongoing mentorship and growth opportunities
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