Job Description

About Anthropic

Anthropics mission is to create reliable interpretable and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers engineers policy experts and business leaders working together to build beneficial AI systems.

About the Role

The Detection & Response (D&R) team plays a critical role in protecting our systems users and data from security threats. Were looking for an experienced Technical Program Manager to own and evolve incident management within D&R. This is a senior-level specialization on the Technical Program Manager ladder focused on how we detect respond to and learn from security and operational incidents.

Youll be the driving force behind maturing and scaling our incident response lifecyclefrom detection and triage through containment remediation and post-incident review. Critically some of the highest-impact work in this role happens after the immediate response: gathering data on incident trends reporting on patterns and root causes and working cross-functionally across engineering security infrastructure and product teams to ensure that broad fixes and systemic improvements are actually implemented.

You wont just manage incidentsyoull make sure we get meaningfully better after each one.

Responsibilities

• Own the end-to-end D&R incident management program: detection workflows response processes escalation paths communication standards and remediation tracking.
• Serve as incident commander for security incidents driving clear coordination across executive engineering security legal and other appropriate stakeholders.
• Establish and run incident commander rotations within D&R ensuring clear ownership and effective coordination during incidents of varying severity.
• Drive post-incident accountability by defining how action items are captured assigned tracked and completed across teamsensuring follow-through on both tactical fixes and strategic improvements.
• Gather analyze and report on incident trends and patterns to surface systemic risks recurring root causes and areas where the organization is most vulnerable.
• Translate trend analysis into actionable cross-functional initiatives: partner with engineering infrastructure security and product teams to prioritize and implement broad fixes and preventive improvements that address root causes rather than symptoms.
• Lead incident review forums (post-mortems retrospectives) and ensure learnings are captured socialized and acted upon across the organization.
• Develop and maintain D&R incident response documentation playbooks runbooks and training materials; keep them current as the threat landscape and our systems evolve.
• Partner with detection engineering to improve alert fidelity reduce noise and shorten time-to-detection for security events.
• Define develop and track incident management KPIs and report regularly to D&R and Security leadership.
• Support broad cross-functional training and initiatives to uplevel security awareness across the company (e.g. Tabletop exercises training talks).

You may be a good fit if you:

• Have 7 years of experience in technical program management incident management or security operations with significant time spent in a detection & response or security incident response context.
• Have led or built incident response programs at a technology company ideally in a high-growth or security-intensive environment.
• Have a demonstrated track record of turning incident data into organizational improvementsnot just writing post-mortems but driving the cross-functional work to implement systemic fixes.
• Are comfortable participating in on-call responsibilities and leading incident response during high-severity security events including off-hours.
• Have experience building and scaling operational processes from the ground up in environments where structure didnt previously exist.
• Excel at driving accountability and follow-through across multiple teams without direct authorityyou know how to influence track and close the loop.
• Have strong analytical skills and experience with incident trend analysis metrics reporting and data-driven prioritization.
• Are highly organized with a knack for bringing structure to ambiguous fast-moving situations.
• Have excellent communication skills especially under pressure and when coordinating across technical and non-technical stakeholders including executive leadership.
• Thrive in fast-paced environments where priorities shift and youre often working with incomplete information.

The annual compensation range for this role is listed below.

For sales roles the range provided is the roles On Target Earnings (OTE) range meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.

Annual Salary:

$320000 - $405000 USD

Logistics

Minimum education: Bachelors degree or an equivalent combination of education training and/or experience

Required field of study: A field relevant to the role as demonstrated through coursework training or professional experience

Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position

Location-based hybrid policy: Currently we expect all staff to be in one of our offices at least 25% of the time. However some roles may require more time in our offices.

Visa sponsorship: We do sponsor visas! However we arent able to successfully sponsor visas for every role and every candidate. But if we make you an offer we will make every reasonable effort to get you a visa and we retain an immigration lawyer to help with this.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy so we urge you not to exclude yourself prematurely and to submit an application if youre interested in this work. We think AI systems like the ones were building have enormous social and ethical implications. We think this makes representation even more important and we strive to include a range of diverse perspectives on our team.

Your safety matters to us. To protect yourself from potential scams remember that Anthropic recruiters only contact you some cases we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money fees or banking information before your first day. If youre ever unsure about a communication dont click any linksvisit

How were different

We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact advancing our long-term goals of steerable trustworthy AI rather than work on smaller and more specific puzzles. We view AI research as an empirical science which has as much in common with physics and biology as with traditional efforts in computer science. Were an extremely collaborative group and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such we greatly value communication skills.

The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic including: GPT-3 Circuit-Based Interpretability Multimodal Neurons Scaling Laws AI & Compute Concrete Problems in AI Safety and Learning from Human Preferences.

Come work with us!

Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits optional equity donation matching generous vacation and parental leave flexible working hours and a lovely office space in which to collaborate with colleagues. Guidance on Candidates AI Usage: Learn about our policyfor using AI in our application process

Required Experience:

Manager

Job Tags

Full time, Work at office, Immediate start, Visa sponsorship, Flexible hours, Shift work

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