Job Description

SUMMARY

This position supervises warehouse and distribution activities to promote safe, efficient, and optimal utilization of our facilities, equipment, and personnel. Ensures work standards are met to receive, put away and ship merchandise in an effective and accurate method. Performs effective, timely communications to respective colleagues and management as necessary. Maintain and protect warehouse integrity and security. Performs all duties safely, accurately and meets set productivity goals. 

ESSENTIAL DUTIES AND RESPONSIBILITIES 

• Send/receive positive communications to responsible colleagues.

• Monitor receiving and shipping procedures to ensure that products are unloaded, received, put away, selected, and loaded in the most efficient manner for the greatest customer satisfaction. 

• Communicate and reinforce policies and procedures (Coaching Maximizing Performance Program, Preferred Work Methods, and Best Business Practices) to ensure colleagues are trained in safety, job knowledge, and attainment of performance standards.

• Plan, schedule to cover vacation, holidays, workers compensation, and other shift fill-ins, and coordinate personnel needed to accomplish all warehousing activities. 

• Monitor workflow, balance staff between all work areas to maintain an even flow and monitor productivity and volume using the labor management system. 

• Monitor colleague’s work (labor management) and perform colleague evaluations on an on-going basis to coach them on expectations, reward above average performance, and identify and coach poor performance levels. 

• Reduce overtime by utilizing the Daily Planning Tool spreadsheet. 

• Work effectively with Transportation to maximize flow of receiving and shipping processes. 

• Work with Inventory Control and Operations Systems to ensure that all product integrity is maintained and is properly stored and rotated. 

• Foster an environment that encourages colleague involvement, commits to quality of work from self and others, and provides leadership for mutual benefit of the company, customers, and colleagues.

• Ensure that all required colleague records, evaluations, and related documentation are filed in a timely, consistent, and accurate manner. 

• Act as a problem solver for colleague relations issues and department needs.

• Work effectively with Inventory Control to minimize warehouse shrink (product loss). 

• Responsible for appearance, maintenance, and security of warehouse and equipment.

• Observe and enforce all safety rules to eliminate accidents and injuries. 

• Support the safety effort by participating on the safety committee, completing coach cards each week to provide meaningful and helpful feedback to colleagues related to their behaviors (safe/unsafe), and working with the safety department to resolve any safety issues.

• Complete stay interviews with direct reports and follow up on any outstanding items from colleague feedback.

• Review and approve each direct report’s time (hours worked, benefit leave time, etc.) in the timeclock, to ensure the details are accurate for payroll purposes and coded correctly to meet the biweekly payroll deadlines.

• Ensure warehouse computers and RF (radio frequency) equipment are used in a safe and professional manner.

• Understand and comply with all applicable company policies (i.e. attendance, Code of Business Conduct & Ethics, Associate Handbook, etc.

• Understand and ensure compliance with all applicable State/Federal laws, regulations, and policies (i.e., OSHA, HACCP, etc.).

• Supports food safety policies, standard operating procedures, and prerequisite food safety control programs that meet legal and quality requirements and industry best practices as defined in our Food Safety Commitment documentation.

• Accept additional responsibilities or special projects as requested.

SUPERVISORY RESPONSIBILITIES

Directly supervise fifteen to twenty-five colleagues. Carry out supervisory responsibilities in accordance with the Sysco Redistribution Center Facilities’ policies and procedures and applicable state and federal laws. Recruit, interview, hire, and train colleagues to fulfill staffing requirements. Plan, assign and direct work, evaluate performance, reward, and coach subordinates. Must be able to effectively manage confidential information. 

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill set, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. An individual should contact the Human Resource representative or hiring manager if he or she believes that an accommodation is needed. 

• Must be at least 18 years of age.

• Internal non-exempt candidates must be in a lead position to qualify for the Supervisor position or possess prior lead or supervisory experience. 

• Must have excellent written and verbal communication skills between colleagues, peers, and RDC management. 

• Must have ability to plan and organize work and time, analyze, and disseminate numerical data, follow policies and procedures, possess basic math skills, and identify and solve problems. 

• Must be able to effectively perform in a multi-tasking environment with frequent interruptions.

• Must have basic computer knowledge and experience in Microsoft Suite (Outlook, Word, and Excel).

• Must pass a functional capacity test. 

EDUCATION AND EXPERIENCE

High school diploma or General Education Degree (GED) is required. Bachelor’s Degree is preferred, or three to five years warehouse related experience and/or training, or equivalent combination of education and experience. Completion of a supervisory training program is also required.

Sysco is the global leader in selling, marketing and distributing food products to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. Its family of products also includes equipment and supplies for the foodservice and hospitality industries. With more than 58,000 associates, the company operates 343 distribution facilities worldwide and serves more than 650,000 customer locations. For fiscal 2021 that ended July 3, 2021, the company generated sales of more than $51 billion. Information about our CSR program, including Sysco’s 2020 Corporate Social Responsibility Report, can be found at sysco.com/csr2020reportSysco is proud to be recognized by Newsweek as America's Most Responsible Companies for 2021!

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